Social Media & Communications Officer

The National Democratic Institute in Kosovo (NDI) seeks to hire a dedicated Social Media & Communication Officer, to develop communication content for all its programs. The Officer will report to the Monitoring and Evaluation Manager. The position is based in Pristina. Since 1999, NDI/Kosovo has worked to improve legislative and political responsiveness to citizens’ needs by assisting parties with policy development, constituent outreach and caucus coordination; promoting openness and transparency in parliament; strengthening parliamentary capacity and resources for effective oversight and legislative action; and supporting the political participation of women, youth, and non-majority communities.

Responsibilities:

• Contribute to the communications strategy, planning and execution of the communications content.
• Manage all social media channels of the organization, including: Facebook, Instagram, Twitter, Linkedin, etc.
• Support with social media campaigns, harmonizing them with NDI overall strategy and coordinating with program teams.
• Coordinate with all staff in day-to-day activities in matters related to communications, managing an internal system of communication across teams.
• Provide colleagues advice, guidance, technical assistance and capacity building on promoting programs in social media, identifying success stories, and highlighting program activities.
• Assist in writing, editing and coordinating content, including publications, infographics, videos, and other materials, to promote the organization’s work that is easy to be understood by the public.
• Coordinate public events as required and seek opportunities to promote them in traditional media. Use the organization’s data to promote programs’ results and successes.
• Play a proactive role and ensure the drafting and timely submission of communication pitches/ideas to the teams and donors.
• Ensure that branding strategies are properly implemented throughout the organization public events and materials.

Qualifications:

• Bachelor’s degree, preferably in Journalism, Communication, Digital Marketing or related field and/or relevant professional courses
• Minimum of 2 years relevant work experience in communications role and digital communication
• Ability to proactively suggest communication content for social media
• Demonstrated capacity and ability to work as a member of a team
• Working knowledge of PC-based word processing and spreadsheet applications
• Experience working with different content creation platforms
• Experience with Google Suite (Gmail, Calendar, Google Drive, etc.)
• Good organizational, planning, prioritizing, and coordination skills
• Ability to plan budget supporting digital communications
• Knowledge of Kosovo’s political environment would be preferential
• Oral and written fluency in Albanian and English is required. Knowledge of Serbian language or languages of other non-majority communities would be an asset.

Applicants should submit a cover letter, CV/resume, list two names/references, and a sample of writing or social media content. The writing sample can be any material, social media content, articles that you have written, etc.

Please send all documents to kosovo@ndi.org, no later than November 30, 2022 midnight.

NDI makes employment decisions based on organizational needs, job requirements and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, or gender identity or expression.